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Service

When you invest in an NSL product, you will always receive first-class customer service to support the innovative technology you’ve selected. Your ongoing satisfaction with your equipment and service is our main priority.

Our products are designed with reliability at the foremost and we constantly strive to create new ways to service equipment to keep your life hassle-free. This means that you won’t need an engineer’s assistance often, but if you ever do, we’ll send you the best in the business.

Our engineers are happy to act as trusted advisers to show you how to best use your equipment so you get the most from it. We don’t see this as going the extra mile: it’s simply part of our service to you.

On The Phone

If you have a quick query, or need complex technical advice, you can phone our UK-based customer service centre where a team of experts will be on hand to assist. Just call anytime from 9.00am-5.30pm Monday to Friday, to speak to a friendly, knowledgeable adviser.

Nearly 85% of all technical queries are resolved in only one phone call, but if we can’t fix a problem immediately, we’ll pull out all the stops to send an engineer to you immediately.

On Site

If your technical problem can’t be resolved over the telephone, we’ll send one of our service engineers to your business at a time that’s right for you, wherever your business is located in the UK.